Privacy

Policy

The Visual Pitch Studio
Last updated: 03/11/2026

The Visual Pitch Studio respects your privacy and is committed to looking after your personal information. This policy explains what information I collect, how I use it and how it is stored when you visit my website or get in touch about a project.

Who I am

The Visual Pitch Studio is a freelance design business operated by a sole trader in the United Kingdom.

Email: josh@thevisualpitchstudio.co.uk
Business address: TBC

For data protection purposes, I am the controller of the personal information collected through this website and when you contact me directly.

What information I collect

Depending on how you contact me, I may collect:

  • Your name

  • Your email address

  • Your contact telephone number

  • Details about your project or enquiry

  • Your preferred project or appointment date

  • Any other information you choose to provide

If you become a client, I may also keep relevant project information, design feedback, correspondence and records relating to payments.

How I use your information

I use your information to:

  • Respond to enquiries and discuss potential projects

  • Prepare quotes and provide design services

  • Communicate with you throughout a project

  • Arrange print orders where requested

  • Keep appropriate business, payment and project records

  • Meet legal and accounting obligations

I will only use your information where I have a lawful reason to do so, such as responding to your request, carrying out a contract, meeting a legal obligation or pursuing a legitimate business interest.

How your information is stored

Information may be stored using the following services:

  • Squarespace: website hosting and contact form submissions

  • Google Drive and Google Sheets: storing and organising relevant client and enquiry information

  • Canva: creating and working on design projects

These providers may process information on my behalf as part of the services they provide. Their own privacy and security policies also apply.

I take reasonable steps to keep personal information secure, including using password-protected accounts and files where available.

How long I keep your information

I generally aim to keep enquiry and client information for up to five years after the enquiry or project has ended, where it remains necessary for business records, resolving queries or dealing with potential disputes.

Some financial and accounting records may need to be kept for longer to meet legal requirements. Information will not be kept for longer than is necessary for the purpose it was collected.

Sharing your information

I do not sell or rent your personal information.

I may share relevant information with service providers where necessary to run my business or deliver your project, for example when arranging printing or using the services listed above. I may also disclose information where required by law.

Your rights

Under UK data protection law, you may have the right to:

  • Request a copy of the personal information I hold about you

  • Ask for inaccurate information to be corrected

  • Ask for information to be erased in certain circumstances

  • Ask me to restrict or object to certain uses of your information

  • Request the transfer of information you have provided, where applicable

  • Withdraw consent where processing is based on consent

To make a request, email josh@thevisualpitchstudio.co.uk.

You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how your information is handled. More information is available at ico.org.uk.

Links to other websites

My website may contain links to other websites or platforms. I am not responsible for the privacy practices or content of those external websites, so please check their own privacy policies.

Changes to this policy

This policy may be updated from time to time. Any changes will be published on this page.